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Manulife Indonesia Introducing New CEO to the Media in 2012 Annual Media Gathering event

JAKARTA (12/4) - PT Asuransi Jiwa Manulife Indonesia again held the Media Gathering event on Thursday, November 29, 2012 as part of its annual event. This event was held at a shopping mall in South Jakarta district, attended by several nationwide media from printed media to online media, all of Manulife Indonesia Board of Directors, and also Karyadi Pranoto VP & Head, Employee Benefits Distribution as the speaker in “Pension & Employee Benefits Insight” workshop.

 “Although being shadowed by the economy crisis happening in Europe and America, the Asian region, including Indonesia, continues on the right  track to grow. This certainly had a positive impact on Manulife Indonesia which has consistently developing the business in Indonesia, "said Chris Bendl, CEO and President Director of Manulife Indonesia.”Manulife Indonesia will also consistently continue building its business in Indonesia for the long term.

This optimism is relevant with the growth of new business premium (based on the Annual Premium Equivalent) which has increased 24% from IDR 822 billion at the end of September 2011 to IDR 1,020 trillion at the same period in 2012,” said Chris.

To support the business growth in the years ahead, Manulife Indonesia will continue to develop all its distribution channels, which are the agency, bank partner’s distribution, employee benefits and telemarketing to be the leading financial service provider in Indonesia.

One of the strategies to achieve that goal is by expanding the number of agents by 28% of 6,975 agents at the end of September 2011 to 8,920 agents on 30 September 2012. These numbers has even gone through more than 9,000 agents per October. While on bancassurance, Manulife Indonesia continues to optimize its cooperation with Bank Danamon through the support of its 250 Financial Specialist at Danamon’s 526 branches throughout Indonesia. Through this distribution channel, Manulife expects to extend its insurance protection coverage to more people in Indonesia.

The recent Board of Directors of Manulife Indonesia consists of one (1) President, one (1) Vice President and three (3) Directors. The board of directors has the ability and solid experience in various leadership roles ranging from the development of distribution channels, product innovation, marketing communication, actuarial, operations, to business transformation. With their reliable leadership supported by a professional & expert management team in the field, certainly will ensure Manulife Indonesia achieve its vision and mission in the global business development world which moves increasingly faster.

In this Media Gathering Manulife also introduced the digital concept throughout the event agenda where the journalists can do the RSVP or pre-registered and submitted their questions to the Board of Directors prior to the event via mobile site. This is one of Manulife Indonesia's commitments to continue developing the ability and increasing the quality of its services by adapting some of the latest technology.

National Customer Day: "One Day Service" and "Medical Check Up and Free Parking" Widen Manulife's Customers Smiles

In alignment with the National Customer Day, on September 4, 2012, PT. Asuransi Jiwa Manulife Indonesia had widen the smiles of its customers when they visited the Customer Service at Manulife Indonesia’s head office at Sampoerna Strategic Square, Jakarta.

The customers came at that day were given special hospitality by the additional personnel, both from the Customer Service’s officers and from each business lines’ staffs and its top management were ready to help serve the customers. So on that day not a single customer had to wait on queue.

While in fact everyday Manulife Indonesia has already given the best service to its customers, with this Hari Pelanggan Nasional (HarPelNas) event, the customers would feel particularly appreciated where they could get acquainted directly with the internal staffs from various business lines in Manulife Indonesia.

The extra service also included one day service in administration and claiming process, in which all the transactions proposed by customers on that day would be completed on that same day and for this year was only applied in the Customer Service of head quarter office.

Manulife Indonesia has actively supported HarPelNas since 2008 and has been very enthusiastic to participate in this event ever since. Not only giving “one-day service”, Manulife’s team of doctors also helped and joined in to give free medical check-up such as: blood tension test, cholesterol check, blood sugar, fat and even stress level analysis. All parties involved in this activity were very enthusiastic either when they were requested for help and when were doing it, which in line with Manulife Indonesia customer service’ motto, "Proud to HELP".

“We participated as the form of real implementation of our values in Manulife which is to give good service to our customers so they will have the real customer’s experience,” said Yuan Kurniawan, Vice President, Head of Individual Operations. "In the business view, we see this beneficial for the company because this initiative of course may increase the loyalty of our customers eventually," added Yuan.

”We are very glad to participate in this important event. For us, customer satisfaction is our pride. By actively participating in this special day, will strengthen our relationship with our customers and gives us a deeper understanding of our customers’ needs. As a forward-thinking company, we will keep on meeting our commitment in Indonesia by providing products and services that are designed to support our customers’ future growing needs,” said Felicia Gunawan, Vice President of Corporate Communications, PR & Branding. “We are very proud to have a solid committee and a group of Customer Service staff and operational team who always strive to creatively give better customer service each year. This is proven by the Service Quality Gold Awards which we had received for 6 times within the last 4 years,” Felicia added.

The customers also got a special welcome drink than the usual with the additional fresh juice, cookies and snacks. The area of Customer Service was also prettier than usual, decorated with balloon gate, mini garden with fountain, and free balloons for customers’ kids also with bowls filled with fresh fruits. Before they left, they were given goodie bags containing souvenirs and parking bills paid by Manulife/ free parking.

Manulife Volunteers Bring Smiles to Jakarta Children

Ramadan is a considered a blessed month by Muslims, including most Indonesians. It is a time when people want to do good things for others. During the most recent Ramadan, Manulife Indonesia collaborated with colleagues from Regional Office in Hong Kong to make a very special contribution by visiting PAUD Kenanga, an early years education centre in Cikini Kramat, Jakarta.

Visiting PAUD Kenanga has actually been a long tradition for Manulife Indonesia. This year it took place on July 28, 2012 with the involvement of about 20 Manulife volunteers, together spending time with around 50 children, aged five and under. The volunteers entertained the children through creativity activities, such as cutting and coloring, singing, playing and story-telling. The children were very enthusiastic during the story telling session, interacting and asking many questions about the characters. They were also eager to display their handiwork from the cutting and colouring actvities. 

Although it was a long session for them, from 8-11am, the children were energentic until the end. The activities concluded with the donation of storybooks, writing books, school supplies, toys and goodie bags. These were presented by Aidar Prakoso, Chairman of Manulife Care Foundation, Iris Chiu and Mandy To, representing the Audit Services teams of Regional Office and Manulife Hong Kong, and Caroline Utomo, Head of Audit Services Indonesia team, and other volunteers from various departments of Manulife Indonesia.

The visit to Paud Kenanga was supported by Yayasan Manulife Peduli (Manulife Care Foundation, or YMP), Manulife Indonesia’s corporate social responsibility arm. Volunteers came from the HR, Marketing and Financial Management departments in Indonesia and the internal audit teams in Regional Office and Jakarta. The event formed part of the Bringing Colours to Life charity campaign, initiated by Regional Offices’ Audit Services team in 2008 to nurture Manulife Asia’s Together employer brand. In recent years, the team has extended the campaign by partnering with other business units in the region.

Indonesia Celebrates 27 Years Manulife Indonesia Anniversary

In this special anniversary year, Manulife Indonesia has been building on the 125th global anniversary celebrations with a range of events marking its own 27th birthday. Manulife Indonesia put together a series of activities to celebrate this important milestone. The whole celebration was themed “Together We Grow for a Better Future”. Not a mere theme, in fact, but an ambition to take Manulife Indonesia to a higher level. Various activities were organized for employees, such as a sports competition, social works, an arts and photography contest, plus family and customer days.

Sports Competition
All 16 departments of Manulife Indonesia took part in the sports competition, which took place during May and June. They divided into four groups: Strong, Reliable, Trustworthy and Forward-Thinking. Each group competed in a different sports match and it was considered as a mini-Olympics!

Manulife Indonesia’s senior management team (SMT) also sent a team to our tournament! The team included Alan Merten, CEO & President Director of Manulife Indonesia, Sutikno Sjarif, Executive Vice President & Chief Operating Officer Manulife Indonesia, Grant Mackay, Chief Financial Officer and many others. They competed in an exhibition match against Manulife All-Stars, which featured the best players from the futsal and basketball competition.

Social Works
As part of the celebration, Manulife Indonesia also showed its commitment to support the community in Indonesia, via Yayasan Manulife Peduli (the Manulife Care Foundation, or YMP). Manulife Indonesia’s employees and senior management team joined YMP in offering themselves as volunteers for a water system project in Boyolali, Yogyakarta.

In this project, which was organized with Habitat Indonesia, the team helped build a water system to provide water supply approximately 200 households in three villages. The water systems in these villages were damaged during the Mount Merapi eruption.

In June, to honour of the Company’s global 125th anniversary, YMP provided a total of 125 scholarships for bright students from disadvantaged backgrounds. The scholarships were given to five of Manulife Indonesia’s foster schools in Sukabumi, Aceh and Yogyakarta. Along with the scholarship, YMP also donated 125 story books to all five schools.

Manulife Indonesia Family Day
Manulife Indonesia invited their employees along with their family to the Manulife Indonesia Family Day at Auditorium Rama Shinta, in the Dunia Fantasi amusement park on Saturday, 14 July 2012. An estimated 3,100 people attended, enjoying the celebrations, activities and entertainment.

“I am proud to be part of these milestone celebrations for both Manulife Financial and Manulife Indonesia. We all are here to celebrate our 27 years of continued success, in the year of the global company’s 125th anniversary. I am hoping that we can continue this success and even aim much higher in the years to come,” says Alan Merten, CEO & President Director of Manulife Indonesia. Following the program, Manulife Indonesia’s SMT was invited to the stage for the 27th anniversary cake-cutting ceremony, which also marked the main ceremony of the whole anniversary activities.

The program continued with a performance from the SMT. Even Manulife Indonesia’s SMT has a hidden talent! Also, for the first time since their big win, Dance Competition winner performed on stage!

Customer Day
The Customer Service Team joined in on the anniversary celebration by organizing a Customer Day. The team offered customers a free health check, free parking vouchers, plus door prizes snacks and drinks for any customers waiting. Before leaving, customers were given a plant called “Pucuk Merah” as a souvenir. This event was held on July, 18 2012 at Head Office in Jakarta and in our 13 marketing offices.

Manulife Goes To School

In 2012, Manulife continues its focus on education community program. Manulife Indonesia Goes to School road show continued on on June 6th, at Sekolah Harapan Bangsa, located at Jl Pulau Putri Raya Kav 10, Perumahan Modernland Tangerang with topic on “Smart Moms for Excellence Kids”, an interactive seminar about Brain Gym® technique and benefits for Children’s brain developmental with International Brain Gym® Instructor/Consultant Team.

Around 40 participants, most of them are parents, attended the event and they were given updates about the facts on education cost in Indonesia and several other countries, which mostly increase more than 20% per year. To help the parents prepare their children’s education funds, Manulife encourage the parents to prepare their children’s education fund at the earliest stage.

Mrs. Ike R. Sugianto, one of Brain Gym® Instructor & Psychologist, shared that Brain Gym® is an excellent exercise which can help to optimized Children’s growth and development.

During the Brain Gym® training classes, the 1st grade to 6th grade students of SD Harapan Bangsa were enjoying at Fun Science Playground provided by PP-Iptek (Jakarta).

MANULIFE FINANCIAL 125th ANNIVERSARY CELEBRATION THROUGH EMPLOYEE ENGAGEMENT ACTIVITIES

Manulife Indonesia proudly participated in celebrating the 125th anniversary of Manulife Financial since its establishment in Toronto, Canada. The celebration was part of a series of celebration activities that conducted simultaneously throughout the month across the countries where Manulife operates.        

Various employee engagement activities were being held as a form of participation as well as to show their pride and love of Manulife, including Manulife Puzzle Race, which final event was being held on June 22 at the front garden of Sampoerna Strategic Square building, Jl. Jend. Sudirman Kav. 45-46, Jakarta.  

For one week, all Manulife Indonesia employees in the headquarter were asked to look for and collect puzzle pieces that were hidden around the work area which were spread over ten floors, which were then assembled together to form a giant puzzle picturing Manulife Financial headquarters building in Toronto, Canada earlier in 1887 and 2012.  Almost 300 employees participated in this activity enthusiastically. A sense of unity and pride being part of Manulife great history were clearly seen among them.

“Our success comes from our more than 1,200 employees who are the most valuable assets of Manulife Indonesia. Their hard work, unwavering commitment and professionalism has kept us moving forward and built a legacy rich in opportunity, growth and experience - to open new markets and supports a brighter future. Our challenge now is to ensure that another 125 years will be even better,” said Alan Merten, CEO & President Director of Manulife Indonesia at his opening speech in this celebration event.

Previously, voluntarily, employees and agents of Manulife also performed other activities to celebrate the anniversary of Manulife in the form of CSR activities through giving away scholarships to 125 students from five Manulife sponsored schools in Indonesia and also helping the construction of water system at Boyolali on June 15 - 22. (to read more click fact sheet Manulife CSR Activities June 2012).

History has proven that for more than 125 years Manulife Financial has helped millions of people in more than 21 countries in providing strong, reliable, trustworthy, and forward-thinking solutions for their most significant financial decisions. Manulife Financial will always be here for your future.

Manulife celebrates 125th global anniversary with strong growth in Indonesia
Jakarta - Manulife achieves a significant milestone in its history as it celebrates its 125th anniversary in 2012. The Company began operations in 1887 in Toronto, Canada, evolved from a private to a public company, and has grown into one of the largest life insurance companies in the world. The Company is continuing its proud success story by looking to future growth, with Indonesia being one of its fastestgrowing markets. This year marks the Company’s 27th year in Indonesia, which it celebrates on the back of another year of strong results in 2011.......more

FUTURE FACTORY – Find Child’s Talent & Interest at Cambridge City Square Medan

There is a shifting nowadays towards the old custom where parents oftentime force their own desire or will to their children in terms of choosing the proper education program for them. Parents now are increasingly aware that children’s development can be more optimal if the children are shaped based on their talent and interest.

Manulife Indonesia, as the leading financial service provider in Indonesia providing protection and investment solution for the customers’ future, held the customer activation event “Future Factory” at Cambridge City Square, Medan, on 28 and 29 January 2012.  This event featured a concept of identifying talent and interest by using psychological assessment method, attended by approximately 400 children aged from 4-12 years old accompanied by their parents.

In this psychological assessment, the children’s way of thinking, learning, and behavior are assessed through questionnaire and consultation with professional psychologist. The children were given simple questions about their daily lives. But from here, the psychologist then evaluated their talent and interest tendency, whether it is linguistic, logic, spatial, musical, kinesthetic, interpersonal, intrapersonal, or naturalist. The results of the questionnaire were then followed with consultation session. This educative event was also an opportunity to experience coaching clinic like drawing lesson with Global Art team and football lesson with Boca Junior Soccer team.

This event was also colored with other interesting activity like talk show session presenting dra.Ratih Ibrahim,MM..Psi, Indonesian famous psychologist. She then shared interesting and useful parenting tips in educating children.

Here also, parents and children were invited to have a future plan in Future Bowl session. Each parent wrote down their hopes for their children’s future, and at the same time, the children also wrote down their own aspiration. One winner was chosen each day for parents whose hope matched with their children’s aspiration. In addition, the children got the opportunity to take funny pictures at photo walls bearing the image of various professions, such as engineers, chefs, football players, etc.

This activity aims at the same time to increase awareness and strengthen the presence of Manulife Financial in Indonesia as the most professional financial service provider, by providing strong, reliable, trustworthy, and forward-thinking solutions for clients’ most significant financial decisions.

Manulife Indonesia Opens New Office in Semarang

To cope with the rising workload of business, Manulife Indonesia has opened new office in Semarang, Central Java. Manulife Indonesia’s new office offer enhanced facilities for its customers and agents. The company celebrated with an official opening today with agents and employees from Semarang, as well as with the Company’s senior management team.  The new office, at Jalan Pandanaran 16-18, Semarang, has 2,200 square meters of working space, including a spacious customer service area, larger working space for agents and employees......more

Green Cubes Wrapped Indonesia’s Major City Shopping Malls

Manulife Indonesia has rolled out more imaginative branding campaign and at the same time present customer experience activities in many regions in Indonesia.  At this 2011 Christmas and 2012 New Year festive season, Manulife Indonesia has wrapped Indonesia’s major shopping malls with many branding attributes combined with season icons such as Manulife’s green cubes, Christmas Snowman family, Giant Christmas Tree, and so on. Medan is a city splendored by these activities held at Merdeka Square Walk (Dec 1, 2011 – Feb 29, 2012), Cambridge City (Dec 5, 2011 – Feb 5, 2012), and Cemara Asri (Dec 22, 2011 – Jan 26, 2012) while in Semarang we are present at Mal Paragon from Dec 1, 2011 - Jan 8, 2012.

Through these activities, Manulife Indonesia also interacts with its customers to bring full benefits, such as “My Wish Card” mailbox to engage visitors with the brand. Visitors who held privilege card as loyal shoppers of the mall are invited to share their life goals especially in education and health with Manulife — and stand a chance to win fabulous prizes.

These activities compliment the branding activities which have been implemented the whole year to increase Manulife brand name awareness, namely: outdoor branding in prestigious locations and advertisement in print media.

“The campaign aims to establish a brand preference for Manulife among customers and escalate the brand awareness to a different level,” said Alan Merten, Chief Executive Officer  and President for Manulife Indonesia.

“By creating positive experience for our customers at every point of interaction, we are trying to develop long term relationships with our customers and ensuring our presence and assistance to provide strong, reliable, trustworthy, and forward thinking solutions for their most significant financial decisions, ” said Premraj Thuraisingam, Executive Vice President and Chief Agency Officer for Manulife Indonesia.

Manulife Indonesia Strengthen its Relation with the Media through Media Gathering Event
PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) recently invited Indonesian Media to an informal gathering at Shangri-La Hotel, Jakarta on 15 November 2011. The objective of this gathering is to enhance further the relationship between Manulife Indonesia and the media. The workshop highlighted financial topic that covers life insurance, sharia and wealth management. More than 35 media attended the gathering, comprises of journalists, photographer, and editors.

Present at the Media Gathering are Alan Merten, CEO & President Director of Manulife Indonesia, Nelly Husnayati, Vice President Director and Chief Operating Officer of Manulife Indonesia and Premraj Thuraisingam, Executive Vice President and Chief Agency Officer of Manulife Indonesia. Manulife Indonesia also assigned its key person to present about the topics for the workshop. Starting from Adi Chandra, Head of Marketing and Communication Manulife Indonesia, who presented Introduction to Life Insurance followed by Yetty Rochyatini, Head of Unit Sharia of Manulife Indonesia, who addressed the Sharia Insurance Industry in Indonesia and Legowo Kusumonegoro, President Director of PT Manulife Aset Manajemen Indonesia also took part talking all about wealth management.

At his opening remarks, Alan Merten said, “Manulife Indonesia honored the media as its reliable partner. Media is always part of our growing business and success. We have been partnering with media for many occasions. Through this media gathering, we would like to strengthen our good relation with the media and to enhance this relationship one step further for the benefit of Indonesian people.”

The media were enthusiastic and some of them actively raising questions during the workshop. It is very apparent that the media also feels the importance to give out more knowledge about life insurance, sharia and wealth management so to achieve a better and stronger Indonesian community.

It was a very pleasing event for both Manulife Indonesia and the media. It was a stepping stone towards a stronger relationship between the media and Manulife Indonesia. In a longer term, Manulife Indonesia will continue its effort to be a trustworthy source for the media and look forward for a long term relationship.

Manulife Indonesia commits significant investment to school project
Manulife Indonesia has announced a major new community investment to expand and modernize an elementary school, SDN 28, in Kampong Keramat, Banda Aceh..... News Release 2011

Manulife Indonesia Has Been Presented a ”Good” Predicate in Life Insurance Category from Net Promoter Loyalty Award 2011

Jakarta – PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) has been presented a ”Good” rating in Life Insurance category from Net Promoter Loyalty Award 2011 held in Jakarta, on October 27, 2011.

The award has used a newest marketing research methodology called Net Promoter Score, which is the most exclusive customer loyalty metric developed by Satmetrix Systems Inc, Bain & Company & Reichheld. Net Promoter Score (NPS) is a scientific method to measure marketing enhancement and company financial performance. It also can be used to measure customer’s loyalty and company’s profit. NPS has also been said by Harvard Business Review and Harvard Business School as the most practical methodology.

Now in Indonesia, this method is utilized by Hachiko–Net Promoter ® Solution and SWA Magazine, as a way to research about marketing, customer loyalty, and company performance. Every year, this independent research organization has done surveyed on many companies in all kind of industries and services. One of the industries they concern with is life insurance industry. In this category, Manulife Indonesia has been granted to receive a “Good” rating which calculated to have positive customer satisfaction level around 10 percent.

This predicate is resulted by the calculation of NPS in the company with some proponents that resulted to a scientific fact on how we have dedicated our best service to gain our customer loyalty.

“Our Customer Loyalty and Satisfaction scores are high and continue to climb. We recognize that improvement is an unending process, so our commitment to your satisfaction with the services we provide will remain the underlying principle that guides us,” says Nelly Husnayati, Vice President Director & Chief Operating Officer of Manulife Indonesia.

This achievement is the proof of Manulife Financial’s existence for more than 120 years in the world and 26 years in Indonesia as the most professional services in providing strong, reliable, trustworthy, and forward thinking financial solutions for its clients. Manulife Indonesia does this through the varieties of its business lines from Life and Health Insurance, Employee Benefits Program, Mutual Funds, and Asset Management, as well as a multi distribution network of Agents, Bank Partners, and Employee Benefits Consultants.

“Our business is based upon trust and integrity that is never compromised; that's how we ensure customers satisfaction. We are dedicated to the important task of cultivating strong relationships, giving us a deep understanding of our customers' needs. By applying this world-class research to our knowledge of the challenges our customers face, we develop solutions that solve real problems in business. We continue to expand our commitment in Indonesia, providing products and services designed to support the evolving market needs into the future, “said Alan Merten, CEO & President Director Manulife Indonesia. 

Manulife Indonesia and Bank Danamon Indonesia Signed an Exclusive Strategic Partnership Agreement

Manulife Indonesia signed an exclusive strategic partnership agreement with PT Bank Danamon Indonesia, Tbk. which was sealed by Alan Merten, CEO & President Director of Manulife Indonesia and Henry Ho, President Director of Bank Danamon Indonesia in the presence of the senior management of both companies, as well as the Indonesian media. The partnership will be effective from July 1, 2012.

“Danamon’s position as a universal bank, serving a wide range of customer segments, and Manulife Indonesia’s comprehensive range of reliable products is a forward-thinking partnership to better serve the growing insurance and wealth management needs of the Indonesian community” said Mr. Alan Merten.

“Danamon and Manulife Indonesia share the vision that the benefits of insurance and investment management products should be a lot more accessible to many people across the country,” stated Henry Ho, Danamon’s President Director. “The partnership forged today is what the bancassurance industry needs to make it happen. The unique position of Danamon as a truly universal bank and Manulife’s expertise and experience in Indonesia in addition to a solid global reputation combined will enable a broad base of our customers to mitigate risks, as well as to make available investment opportunities in planning for their lives and careers,” continued Henry.

Manulife Indonesia expands its operation in Jakarta for future business growth

Jakarta – In line with the rapid growth of its business, PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) has opened a new marketing office in Plaza Kuningan, Jl.HR. Rasuna Said Kav. C11-14, south of Jakarta.

The new office is part of Manulife Indonesia's strategy to support its future business growth. Manulife Indonesia has a presence in 24 cities in Indonesia and approximately 1.5 million in-force policies. In addition to a new customer service centre, the new marketing office also has a state-of-the-art learning centre for its growing agency force....... New Release 2011

PT Asuransi Jiwa Manulife Indonesia Awarded as the First Best Life Insurance Company at the ABAI Insurance and Reinsurance Award 2011

Jakarta – PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) won The 1 st Best Life Insurance Company in 2011 from ABAI (Asosiasi Broker Asuransi & Reasuransi Indonesia – Indonesian Insurance & Reinsurance Brokers Association). The achievement was announced at the ABAI Award Gala Dinner on September 22, 2011 in Bogor.

Some indicators used for the assessment are timely managed claim payment, number of Marketing Offices and Hospital Providers, simple and hassle-free service at Hospital Providers, and its reputation to the Brokers, Hospitals and Customers. These indicators were used to formulate the questionnaire as a tool to assess the ratings. Each of them has different score weight. The questionnaire then distributed to all ABAI members consisting of 131 insurance brokers and 24 reinsurance brokers.

“We are delighted to win The 1 st Best Life Insurance Company from ABAI. This award is a proof that we are strong, reliable, and trustworthy and always provide forward thinking solutions for our customer. We always look after our customer and ensure they get the best services from our team. I would also like to extend my gratitude to our employees and Corporate Distribution team, who have helped the customers by providing the best products and services,” said Nelly Husnayati, Vice President Director & Chief Operating Officer of Manulife Indonesia.

This is the second consecutive year for Manulife Indonesia to achieve the award. “Winning the award for two years in a row has strengthened our position to be a reliable company that emphasizes excellent service to our customer and we will continue to fulfill customers’ financial needs for the future”, added Nelly.

Manulife Indonesia Achieved a Very Good Rating at Infobank Insurance Awards 2011

Jakarta – PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) received a ”Very Good” rating from Infobank magazine in the life insurance company category with gross premium income above IDR 1 trillion in 2010. This achievement was announced at the Infobank Insurance Awards Night 2011, which was held in Jakarta on August 16, 2011. This event aims to recognize life and general insurance companies with strong performance. Manulife Indonesia received this award for the 6 th time since 2002.

This “Very Good” rating received by Manulife Indonesia is a result of a matrix of ratings awarded by Infobank’s Research Unit. The matrix of ratings include the following business dynamics: Risk Based Capital (RBC); Liquidity; Statutory Funds; Investment/ Policy Reserves + Claim Payables; Change of Gross Premium Income; Net Premium Income and Shareholders Equity; Net Investment Income; Expenses (claims + tax + commissions); as well as Profit and Loss (before tax).

Gross Premium Income is an important indicator to show insurance company’s business growth. One of the performance highlights of Manulife Indonesia in 2010 is the increase of gross premium income from IDR 3.08 trillions at the end of 2009 to IDR 5.91 trillions by the end of 2010. This result resembles a 92% growth.

“We are very pleased and it’s a great honor to receive this 2011 Infobank Insurance Award once again. This award is a testament to our success in providing solutions to our customers’ most significant financial decisions, which is core to all we do and what drives growth in our business,” said Alan Merten, CEO & President Director Manulife Indonesia. 

This achievement is the proof of Manulife Financial’s existence for more than 120 years in the world and 26 years in Indonesia as the most professional services in providing strong, reliable, trustworthy, and forward thinking financial solutions for its clients. Manulife Indonesia does this through the varieties of its business lines from Life and Health Insurance, Employee Benefits Program, Mutual Funds, and Asset Management, as well as a multi distribution network of Agents, Bank Partners, and Employee Benefits Consultants.

Manulife Indonesia Presents Giant Eid’s Rice Cake
A participation in recognition of the significance of Ramadhan and Eid Ul Fitr to Indonesians and to the Company

Jakarta - In welcoming the holy month of Ramadhan and 1432 H Eid Ul Fitr, PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) is participating in the Ramadhan festivities organized by Pacific Place Mall, Jakarta. The festivities starts on August 8 and ends on September 11, 2011, and includes the display of creative visuals of elements that represent Ramadhan and Eid Ul Fitr.

Manulife Indonesia is proud to be displaying a Giant Eid’s Rice Cake or Ketupat Lebaran Raksasa as part of its participation in the festivities in recognition of the significance of Ramadhan and Eid Ul Fitr to Indonesians and to the Company. Manulife Indonesia wants to, through the Giant Eid's Rice Cake, wish Indonesians happiness and prosperity during this year's Ramadhan and Eid Ul Fitr. The Giant Eid's Rice Cake also showcases Manulife Financial's brand characters of Strong, Reliable, Trustworthy, and Forward-thinking, to reiterate the Company's vision of providing solutions for its customers' most significant financial decisions for their future.

Manulife Indonesia Wins Indonesia Brand Champion Award 2011

Manulife Indonesia Wins Indonesia Brand Champion Award 2011 for The Best Customer Choice of Health Insurance, The Best Customer Choice of Unit Link Insurance, and  The Most Popular Brand of Health Insurance categories

Indonesian Life Insurance Association collected data from 44 life insurance companies indicating the number of life insurance policy holders in Indonesia has reached 16.75 million or 13.9% of the total population of Indonesia, amounting to 237 million people. The data shows the density of life insurance in Indonesia is increased by 20.43% and the value of collected insurance premiums amounting to 1.82% of total Gross Domestic Product of Indonesia. In other words, national life insurance penetration rate reached approximately 1.82 %. As a result from this data, MarkPlus Inc., a marketing consultant who has high credibility in Indonesia and Southeast Asia, decided to present awards to the life insurance industry in Indonesia through the Indonesia Brand Champion Award 2011.

In this Indonesia Brand Champion Award 2011, PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) gain success by winning The Best Customer Choice of Health Insurance, The Best Customer Choice of Unit Linked Insurance, and The Most Popular Brand of Health Insurance.

This award is given based on the results of a survey of 620 respondents from the public who have become the insurance policy holder or not, in 6 major cities: Jakarta, Surabaya, Bandung, Semarang, Medan and Makassar. The number of respondents in each city is determined proportionally. Using this method, at 95 % confidence level, research margin of error is +3.9 percent. This survey is part of the "Preliminary Study of Consumer Insurance Anxiety and Desire".

Manulife Indonesia Introduces ProHealth - a Health Insurance Plan that Offers Life-Long Medical Protection

Jakarta - Manulife Indonesia today launched ProHealth, the first-of-its-kind stand-alone health insurance product that provides comprehensive medical coverage for all illnesses including critical illnesses up to age 99.......New Release 2011

Fun and Creative Kids at Manulife Creativity Zone

Find many fun activities to develop your child’s creativity, i.e.: sand art, lampshade painting, non-permanent tattoo glitter, and cupcake decoration at Manulife Creativity Zone, Ground Floor North Atrium Pondok Indah Mal 2, Jakarta, on 16 &17 Juli 2011. You will also find ”Make-A-Wish Competition” where you can encourage your kids to write down their dreams and goals. Two best writings will be chosen everyday to receive beautiful gifts from Manulife Indonesia .

These fun and creative games can be participated from age 3 - 12 years old children. Participants need to register at Manulife Indonesia’s redemption booth, at Pondok Indah Mal 2, Ground Floor, from July 4 – 17, 2011. The registrants have to fill in a financial questionnaire to receive 1 free invitation card that is valid for one person. Participants need to re-register on the event day.

All these activities will surely make your kids overwhelmed with fun and seriousness to create beautiful, cute, and interesting art crafts. They can express freely their sense of art in making different forms of creativeness which originally are their own thoughts and ideas.

For example, at sand art games, kids can pour out all interesting colors onto cute drawings they like. At lampshade painting games, they can pour all their favorite colors onto lampshade to create beautiful decoration as they like.

At non permanent tattoo glitter, allow your children for once in a while to get out of the restriction box and let them paint creativity on their bodies with non permanent tattoo. Their bodies will be beautifully glittered and you will see their happy smiles and laughers to add more cheers at this school holiday time. And like other creative activities’ benefits, tattoo glittering can help children to develop their creative skill just like other games where you can find at Manulife Creativity Zone such as cupcake decoration.

To develop child’s creativity is very essential in forming problem solving character in them and will help them in generating ideas, growing self esteem, and dare to make decision. The problem solving skill that they can get from practicing creative games is a unique type, where they can use to solve difficult problems when convensional or common way cannot be used.

So, let your children explore their creativity skill by bringing them to Manulife Creativity Zone, at North Atrium PIM 2, Ground Floor, at July 16 & 17, 2011, from 10.00 – 17.00.

Splendorous School Holiday with Manulife Indonesia at Surabaya through Ice Skating and Finger Print Analysis

To brighten up school’s holiday season, PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) presents two events which are very advantageous and entertaining the children, e.g:: “ Buy 1 Get 1 FREE Ice Skating Promo” and “Knowing Your Children Potential through Finger Print Analysis.” These activities series are to be held at Grand City Surabaya.

These attractive events will begin with Buy 1 Get 1 FREE- B1G1F Ice Skating Promo at Manulife Cool Zone, Ice Rink Grand City Surabaya. Visitors only have to fill in a financial questionnare at Manulife Indonesia’s booth at Ground Floor Grand City Surabaya to get the voucher to be redeemed with 1 free ticket (including entrance fee, locker fee, and shoe rental) to play ice skating at Manulife Cool Zone. This promotion will be held from July 1 until September 4, 2011.

After entertaining with the ice skating, Manulife Indonesia will held a very advantageous event called ““Knowing Your Children Potential through Finger Print Analysis” supported by Psychobiometric Labs . This activity will be held on September 18, 2011 , starting from 1 pm – 5 pm local time. To participate in this event, the participants only have to register first at Manulife Indonesia’s booth at Atrium Grand City Surabaya, from September 5 – 18, 2011.

This finger print analysis event is the following event after two similar events which already have been held by Manulife Indonesia previously at Jakarta, that was at Pacific Place on February 26, 2011 and on June 12, 2011, at Pondok Indah Mal 2. Hundreds of parents and children had enthusiastically attended and participated in finger print analysis.

Finger print analysis is a measurement method by scanning children’s finger print to identify the most dominant working brain’s part, and their talent, character, and their learning styles. This is a very important since knowing child’s potential in early time is an initial investment to help them reach their goals. “Finger prints reveal human’s left or brain’s character. Through learning style, parents can understand and develops chidlren’s potential according to their learning style, whether it’s visual, auditory, or kinesthetic,” quoted from Damayanti S. Pane, a psychologist from Psychobiometric Labs

”This analysis result will be a very important input for us in determining the right education for our little ones and the majors choice at the university for our elder son,” said Ria Wibowo, who brought her children to the finger print analysis test at Pondok Indah Mal 2. ( Jakarta,12/6)

Know the Child’s Potential Intelligence through Finger Print Analysis

PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) in cooperation with Psychobiometric Labs once again held an event that titled "Knowing the potential of Child’s Intelligent through Finger Print Analysis", on June 12, 2011 at Atrium, Ground Floor Pondok Indah Mall 2, at 1 pm to 5 pm.

In current conditions predicted that there are parents who often find obstacles in interacting with children especially regarding the learning process. In response to this matter, we need a real action as a solution and one of them is the "finger print analysis". Finger print analysis is a measurement method by scanning children’s finger prints that serves to identify the brain working style of the most dominant and related to the children’s talent, character, and learning styles. This is important because early recognition of child’s talent is the initial investment to help achieve their goals. “Finger prints can reveal the people’s left and right brain character. Through the learning styles, parents can understand and direct the child's potential fit with the style they have whether it is visual, auditory, or kinesthetic” said Damayanti S. Pane, a psychologist from Psychobiometric Labs.

Manulife Indonesia understands this by facilitating the activities that useful for parents to know how best that can be done in assisting their children learning process. Parents can recognize the children’s potential and talents that can be developed with effective effort, cost, and time so will not impose the education that does not comply with the child's learning style and intelligence. This useful event will also support parents to get to know the children’s learning styles and multiple intelligences who can be identified through finger prints.

This activity aims at the same time to increase awareness and strengthen the presence of Manulife Financial in Indonesia as the most professional financial service provider, by providing appropriate solutions, reliable, trustworthy, and forward-thinking for clients’ financial planning important decisions.

Manulife Indonesia held "Golden Stimulation on Children Growth & Development Period" event

Latest facts and findings in medical science reveals that there is a term called golden age, a growth and development phase for children's brain. The growth and development of the brain in this golden age is the fastest and considered as the most critical time. Nutritional needs for growth should be taken appropriately and stimulus for motor and mental development must also be met. If not, the child's brain growth and development will not be optimum.

Based on this facts and findings , PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) took the initiative to cooperate with The Urban Mama (web portal for parents and children) and RSIA Kemang Medical Care held "Golden Stimulation on Children Growth and Development Period" event on Saturday, May 28, 2011 at Bondies Cafe & Lounge, Kemang, South Jakarta.

This event received positive response from 89 participants who came along with their spouses and children. Opened by Veronica Taruli - District Manager of Manulife Indonesia , this event then presented dr. Ni Ketut Prami Rukmini, SpA - Pediatrician, RSIA Kemang Medical Care as the guest speaker.

The pediatrist, called dr. Ami as her nickname explains how important it is for parents to give early stimulation for their children, starting from 6 months age of pregnancy until 3 years of age to optimize children’s growth and development. Stimulation can be in the form of hugs, kisses, eye contacts, smiles, talking, playing, music, and so much more. In the same time, a combination of healthy and balanced nutrition is also very important to support and optimize child’s growth and development.

This interactive discussion pannel then continued with a very useful discussion on “How to Plan Education Fund” presented by Manulife Indonesia. At this event, Manulife Indonesia explains how important to plan an education fund from early age. Manulife Indonesia offers real solutions from products like PRO Kids and PRO Siswa Platinum. These solutions can give the family protection and ensure children's education fund.

By the end of the event, Siska A.M. Knoch (The Urban Mama) as a moderator invited all the participants to participate in fun games and giveaway 3 merchandises and 2 shopping vouchers from Manulife Indonesia, 2 merchandises from RSIA Kemang Medical Care, 5 merchandises from The Urban Mama, and 2 shopping vouchers from Mothercare.

PT Asuransi Jiwa Manulife Indonesia honored with two new awards "Best Insurance Company of the Year" and "Service Quality Award 2011"

Jakarta – PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) won The Best Insurance Company of the Year award at the ASEAN Business & Company Awards 2011, held in Jakarta on May 13, 2011.
The ASEAN Business and Company Awards 2011 was initiated by the International Achievement Foundation (IAF) as a tool to enhance the relationship between business, government, and business associations. The award generates constructive business competition by recognizing the company....New Release 2011

Prepare Your Pension Fund Carefully

Everybody naturally wants to have their prosperous retirement period and not be bothered by financial problems. Comfort and tranquility are so desirable in retirement period. However, whether these ideal conditions can be achieved in the real world? Enjoying a comfortable retirement, of course it can be achieved but it requires adequate preparation.

According Ligwina Purwo Hananto, CFP® an independent financial planner, preparing for retirement period, monthly income savings is not enough because of high rates of inflation. That was disclosed by Ligwina in Saturday's Events that titled "Enjoying My Life to The Absolute Fullest, Today, and Tomorrow (Pension & Investment Plan, Talk Show)". This routine event which held in every two weeks by PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) that was held on April 9, 2011 at Pacific Place Mall Jakarta. In order to be free from financial problems in senior age, Ligwina describing the components of a financial plan, how to check the cash flow, investment, calculations illustrative regarding pension funds, and active asset.

"The pension funds need to be prepared as early as possible in order to achieve optimal results. To maximize your retirement funds, it is not enough if we just rely on Financial Institutions Pension Fund (DPLK) and Social Security (Jamsostek)" explained Ligwina. According Ligwina, who is also an author of several financial planning books, insurance policy is one important factor in financial planning.

As a forward-thinking wealth management and insurance provider, recently Manulife Indonesia has launched an innovative savings product and the first in the market namely Golden Protector. "Golden Protector is an insurance product that designed specifically to assist customers to prepare their future, especially for the retirement period," said Saktiyoko Winoto, Branch Development Manager of Manulife Indonesia. Saktiyoko also explained regarding the various kinds of bonuses that will be given to policyholders as benefits if the policyholders survive in the age of 70 years. The special advantage of Golden Protector is Manulife Indonesia will issue a policy without a medical examination of prospective customers (guaranteed issue).

If you need to be sure to prepare your retirement period, please discuss immediately with Manulife Indonesia’s agents in your city. Manulife Indonesia’s agents will assist you in financial planning that suitable to your needs.

Do not miss the next Manulife Indonesia Saturday's Event that will feature Edwin Lau on April 30 at 1.30 pm at Pacific Place Mall Jakarta! For registration, please email Naomi: Naomi Nasauli@manulife.com.

Developing Effective Communication to Your Children

Have you ever noticed that your child becomes introvert and did not want to tell you what happen at school? Or your child says that he/ she would rather talk to his/ her friends because their parents are boring and asking the same thing over and over again? If you've ever experienced it, it was a sign that you need to improve the quality of communication with child in order to become effective.

"Communication is the most important component in any relationship" said Mayke S. Tedjasaputra, a psychologist who became speaker in Saturday's Events which are regularly held every two weeks from February to April by PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia). In a talk show that was held on 26 March, Mayke explained the importance of communicating because it is only through communication we can convey a message or signal to others and vice versa. "Effective communication, whether verbal or non verbal, will create positive relationships. Through the positive relationships, the values that were trying to convey to the child by parents will be more easily delivered "explained Mayke.

There are three things important in creating effective communication, which are listening, think, and speak. The technique is to listen actively and passively along with gesture observation, talking position, eyes gaze, and children age. Parents must think and consider about what's going to say and its impacts for children. In speaking, parents must use positive phrases, appropriate gesture, along with nice tone and volume voice.

Before the talk show begins, Manulife Indonesia has also held a spelling bee contest and math competition for children aged 6-8 years. In this contest and competition which was held by Manulife Indonesia and Enopi, participants were asked to spell words in English as well as forming the blocks to become a better shape. The participants who participated in this event are looks eager in answering the challenges.

Let’s look forward to the next Manulife Indonesia Saturday's Events which explores the educative themes in Pacific Place Mall which will feature a Senior Financial Planner Ligwina Hananto on 9 April and Chef Edwin Lau on April 30 at 1 pm! For more information, please send your question to marisa_thresia@manulife.com.

Protection Planning for a Beautiful Life

As part of Branding and Road Show activities at Pacific Place, Manulife Indonesia present a series of events which aims to further introduce and get closer to Indonesian community and citizens of Jakarta. At this occasion, Manulife Indonesia present an interactive talk show program which titled “Protection Planning for a Beautiful Life” hosted by Prita Hapsari Ghozie , MCom, CFP ® of ZAP Finance and Yetty Rochyatini, AAAIJ-QIP, CPFS, AIIS (Head of Sharia Unit Manulife Indonesia) on Saturday, March 12, 2011.

The event was started at 1 pm and it was attended by more than 40 participants. Prita explained, in doing financial planning, there are 5 elements that important to be noted, which are: zakat, assurance, present consumption, future spending, and investment. Assurance element plays a very important role in financial planning beside investment. By having financial protection, the future of families and dependents become more secure.

Prita’s opinion is also supported by Yetty Rochyatini that conveyed information regarding Berkah Save Link product. This product can be one solution for a person to achieve financial goals that have been planned such as education funding, retirement, or investment. Everything can be obtained through Berkah Save Link because this product is a flexible unit linked product which it reviews from the instrument as well as investment period in accordance with the provisions and Sharia law.

In this interactive talk show event, there were some questions to Prita Ghozie from participants , such as : With a limited income condition, which one that should be prioritized? Is life insurance or investment? Prita said, in financial planning these two things should be prioritized and its value must be balanced.

In this event, there were also question from the participant regarding the advantage of investing in unit linked product . Yetty Rochyatini explained that the advantage is flexibility in choosing investment instruments in any economic conditions to achieve financial goals.

In the end, ZAP Finance provides free Financial Check Up to first 10 participants which aim to provide advice to the participants to make financial planning so that the financial objectives can be achieved.

The next Saturday’s Event will be held on March 26, 2011 at Ground Floor, in front of No Sign Board Restaurant, Pacific Place Jakarta. The events to be held are quite interesting, which are Spelling Bee Competition & Math Competition in collaboration with Enopi on 10 am and "Developing Effective Communication to Your Children" talk show with a psychologist and Playtherapist, Dra. Mayke S. Tedjasaputra on 1 pm.

Discover Your Child's Potential

PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) again held Saturday's event on February 26 last at Pacific Place. The events would be held regularly once every two weeks from February to April and this is a part of branding campaign activities Manulife For your future. The campaign aims to raise awareness and strengthen its presence in Indonesia as a most professional financial service provider, by providing appropriate solutions, reliable, trusted, and advance for clients’ financial planning important decisions.

On that occasion, the theme of the event which is presented is “How to Develop Potential through Kids Finger Print Analysis”. Damayanti S. Pane, a psychologist from Psychobiometric Labs, explained that the learning styles and multiple intelligences in children can be identified through fingerprints. "Fingerprints can reveal the character of left and right brain. Through learning styles, parents can understand and direct the child's potential fit with the style they have whether it is visual, auditory, or kinesthetic, "said Damayanti. ” By knowing the multiple intelligences, parents can understand the children talent. So it will facilitate parents in developing the child’s potential so they will not impose the type of the education which that’s incompatible with child's learning style and intelligence, "said Damayanti.

To develop the potential of children optimally, the best education is right solution. However, we all certainly know that the cost of education is getting expensive. Bondan Widjanarko from Manulife Indonesia explains the fact finding regarding the cost of education up to university level for a child who is 3 years old now. Bondan explains the solution of children's education funds, which is Pro Siswa Platinum , education fund investment solution that secure for the children future.

Manulife Indonesia also present Chalenar Sitorus, Branch Development Manager who explained the importance of preparing children's education funds as early as possible. "Education cost is increase and types of school are various. It is a wise action for parents to prepare children's education fund as much and as early as possible, "said Chalenar.

Do not miss next Manulife Indonesia Saturday's Event at Pacific Place!

PT Asuransi Jiwa Manulife Indonesia announces 2010

PT Asuransi Jiwa Manulife Indonesia announces 2010 Annual Results and the launch of new saving product and hospital coverage rider...... New Release 2011

Grand Opening of Manulife Office in Lhokseumawe, Nanggroe Aceh Darussalam

Lhokseumawe – In response to the rapid growth of the company and a sustained increase in demand for the company’s products and services, PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) on 22nd February 2011 announced the official opening of its new Lhokseumawe Marketing Office. The new office is located at Jl. Merdeka No. 21 in downtown Lhokseumawe city, Nanggroe Aceh Darussalam (NAD) Phone: (62-645) 42352.

“We are very pleased with the growth of our business in Lhokseumawe and this new office premise reflects our commitment to invest and increase our presence here as a reliable and trustworthy insurance and wealth management solution provider to the Lhokseumawe community,” said Alan Merten, Manulife Indonesia’s President Director and Chief Executive Officer.

“Being in between Banda Aceh and Medan, Lhokseumawe is a distribution and trading point that is very important for NAD. With the opening of our new office, Manulife Indonesia is significantly increasing its presence in Lhokseumawe particularly and NAD generally. This office is designed to provide better support services to our agents so they can better serve our current and future customers,” said Premraj Thuraisingam, Executive Vice President and Chief Agency Officer. “As a forward-thinking insurance and wealth management solution provider, we are dedicated to providing the best insurance and wealth management solutions and services because we are here for your future,” Thuraisingam added.

Along with Alan Merten and Premraj Thuraisingam, the official opening of the Lhokseumawe Office was also attended by Patrick Atkins, VP Agency Manulife Indonesia; and Teuku Muzis, District Manager.

Manulife Pontianak Move To the New Office

To improve our services to customers, PT Asuransi Jiwa Manulife Indonesia Pontianak marketing office on January 26, 2011 is officially move to the larger and adequately new office which address at Jl. Imam Bonjol No. 573, Pontianak, Phone. (62-561) 737 013 / 760 013.

"We are very pleased with our business growth in Pontianak and this new office reflects our commitment to invest and increase our presence here as a provider of insurance and investment management (wealth management) is a reliable and trustworthy for the Pontianak community," said Alan Merten, CEO and President Director of Manulife Indonesia.

Manulife Indonesia to offer benefits to more than 2,000 employees, and wins two major industry awards
Jakarta and Surabaya – PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) has been selected by eight companies to offer employee benefits to more than 2,500 people – a clear indication of the Company’s strong and trusted position in the country ...... News Release 2010

AUM of Manulife Indonesia’s DPLK and Group Savings tops Rp 5 Trillion for the first time at end September 2010
Jakarta – Total Assets Under Management (AUM) for the PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) Financial Institution Pension Fund (DPLK) and Group Savings exceeded Rp 5 Trillion for the first time at the end......News Release 2010

Manulife Indonesia Offers Financial Training for Micro Enterprises and Donates Computer Labs in Banda Aceh
Banda Aceh – PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) is offering accounting training to small entrepreneurs in Banda Aceh who have benefited from a Manulife-sponsored micro-financing program, to help them run their businesses more successfully.

The training scheme was developed through Yayasan Manulife Peduli (the Manulife Care Foundation) and will be held on October 28 and 29. It will be a new feature of the on-going and successful micro financing program for........News Release 2010

Manulife Indonesia Announces New CEO and President Director

Jakarta – Effective from July 2010, Alan Merten has been appointed CEO and President Director of PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia).

Manulife Indonesia Celebrates Its 25 th Anniversary and Looks Forward to the Future
Jakarta – On July 18, 2010 PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) celebrated its 25th anniversary. From somewhat humble beginnings in 1985, starting with 14 employees and three agents, Manulife in Indonesia has now grown to over 6,000 staff and professional agents, establishing itself as one of the largest insurance companies and wealth management providers in Indonesia, providing a comprehensive range of financial products and services in the form of life, health and group insurance, as well as pension funds .... News Release 2010

Manulife Indonesia Supports Mangrove Conservation in Jakarta’s Mangrove Conservation Park
Jakarta – To honor PT Asuransi Jiwa Manulife Indonesia’s (Manulife Indonesia) 25 th anniversary and the company’s continuous efforts to contribute to the Indonesian community through Yayasan Manulife Peduli (Manulife Care Foundation), the company will be participating in mangrove conservation activities in Suaka Margasatwa Muara Angke (Muara Angke Wildlife Reserve) and Hutan Ekowisata Mangrove Kapuk (Kapuk Mangrove Forest Ecotourism) – Angke, where 600 mangrove seeds will be planted.....News Release 2010

Manulife Indonesia announces new marketing office in Makassar – larger facility needed after strong growth in sales last year
Makassar - PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) today announces the opening of its new marketing office in Makassar at a more convenient and central location at Jl. Jend. Sudirman No. 50 Makassar.......News Release 2010

Pers Conference Annual Results 2009

JAKARTA – PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia), a leading life insurance company in Indonesia, today announced a special customer rewards program and a new investment fund option to celebrate the company’s 25 successful years in Indonesia.

“We are very pleased with the long list of milestones we have achieved in the last 25 years in Indonesia. As such, we would like to commemorate our 25 th Anniversary with a special customer rewards program and a new innovative fund option to show our appreciation to our customers for their continued trust in us ,” said David Beynon, Chief Executive Officer and President Director of Manulife Indonesia.... News Release 2010

Pers Conference Annual Results 2009

Today, March 9, 2010, Manulife Indonesia announces its financial results for the full year 2009 and introduces a new cashless facility for individual medical policyholders through a press conference that was conducted at Ruang Fokus 3A Floor South Tower Sampoerna Strategic Square.

David Beynon (President Director), Adi Purnomo (Vice President Director),
Nelly Husnayati (Executive Vice President & Chief Operating Officer),
Premraj Thuraisingam .......News Release 2010

A Drop of Your Blood Saves Their Lives

Yayasan Manulife Peduli once again conducted blood donation event that was conducted on Wednesday, December 16, 2009 at headquarters office. This blood donor event was participated by 208 persons – consisting of staffs and agents of Manulife Indonesia. This humanitarian activity was organized by YMP and Indonesian Red Cross (PMI). All blood collected has been donated to PMI for humanitarian activities.

Wait for another social activity organized by Yayasan Manulife Peduli.

Manulife Surabaya Has Moved to New Office

Manulife Surabaya has moved to new office located at

Graha Bukopin Surabaya, 6-9 th Floor

Jl. Panglima Sudirman No. 10-18

Surbaya 60271

Customer Service : (62-31) 2895 4100

Agency : (62-31) 2895 4108

Corporate : (62-31) 2895 4109

Facsimile : (62-31) 531 0202

Click Here for more Details

Breaking the Fast with Media

As company’s expression of appreciation for the good cooperation with media, Manulife Indonesia conducted Breaking the Fast with Media on September 14, 2009. The activity was opened with welcoming speech from David Beynon President Director of Manulife Indonesia. This breaking the fast activity was also attended by Adi Purnomo Vice President Director and Chief Operating Officer, Nelly Husnayati Executive Vice President and Chief Agency Officer, and journalists from printed and on line media. Through this activity, the good relationship between Manulife Indonesia and journalists is expected to be well maintained.